HOW DO I START A WARRANTY CLAIM FOR PUCHASE MADE THROUGH A THIRD PARTY RETAILER?

If you purchased goodr sunnies from a third-party retailer (ex. Dunham’s, REI, Gliks, Dicks Sporting Goods, Academy, Carl's Banana Stand, etc.) the quickest resolution is often to work with the retailer you purchased your sunnies from.

We partner with some awesome retailers who offer amazing customer service when it comes to warranty exchanges.

If you still need assistance feel free to give us a SQUAWK. We're here to help!!!

 

Examples of what we cover...

  • Peeling/delamination of the lens.
  • Bubbles or imperfections in the lens coating.
  • Flaking or deterioration of the lens coating. 
  • Frame breakage through normal use.

 

Examples of what we DON'T cover...

  • Normal wear and tear like lens scratches.
  • Damage from being run over by a car, jetski, unicycle, etc.  
  • Damage caused by chemicals like hair spray, cologne, window cleaner, and alcohol. (Even if it's top-shelf.)
  • Intentional abuse or damage to the frames. (But we are truly impressed by your Gallagher routine.)
  • Squeaky hinges (We sadly have little to no control over the primary culprit, atmospheric pressure.)
  • If you want to read all the nitty-gritty, see our Terms and Conditions.


Start Claim Button
Please allow 4-6 weeks for your request to be processed
3rd Party Claims Only


Did you buy your sunnies on goodr.com? 

Head over to our goodr.com Warranty article to start your claim. 

 

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