We allow for returns up to 30 days after the order date. We do not offer exchanges, even if you give us adorable puppy dog eyes.
To help get you there, we offer a 30-day return period on all items ordered on goodr.com with the following caveats:
- Any returned items must be in the same condition as delivered to you, meaning they are unworn, unused, and undamaged (exceptions to damage from bear attacks made on a case-by-case basis)
- All returns must be initiated from the original point of sale (e.g., goodr.com)
- For Canadian return requests, please visit the goodr CA returns page
- We do NOT accept returns on items that are specifically marked "FINAL SALE."
- We do NOT currently accept returns on APO/FPO/DPO and non-US orders.
- All International sales from goodr.com are final.
Goodr.com (US) orders only
Looking for Warranty Information?
Head over to the Warranty article.
Order Outside the U.S.?
No worries! Just contact the correct customer service team for the country you're in from our list below. If your country of residence isn't listed below then we unfortunately can't complete a warranty service request for you at this time.
| Country | Contact |
| Australia | playgoodr.com.au |
| Brazil | goodr.com.br |
| Canada | goodr.ca |
| Colombia | goodrco.com |
| European Union | goodr.eu |
| Denmark | goodr.dk |
| Hong Kong | goodr.hk |
| Japan | playgoodr.jp |
| Mexico | goodr.mx |
| The Netherlands | goodr.nl |
| Norway | goodr.no |
| Panama | goodrpanama.com |
| Philippines | goodr.ph |
| Singapore/Malaysia/Brunei | goodr.asia |
| South Africa | goodrsunglasses.co.za |
| Sweden/Finland | goodr.se |
| UK | goodr.co.uk |