ARE PRESCRIPTION ORDERS COVERED BY WARRANTY?

Prescriptions filled by our partner Lensbl are covered under our 1-year warranty!


You can read our full policy below: 

goodr 1-year Frame warranty (
Terms and Conditions — goodr sunglasses): Eyewear products are warranted for one year from the date of purchase against manufacturer’s defects in material and workmanship. Warranty is only valid with (a) valid order number within purchase date criteria and (b) email address used at the time of purchase.

EXAMPLES OF WHAT IS COVERED BY WARRANTY:

  • Delamination and/or peeling of sun lens coating
  • Bubbles or imperfections in lens coating
  • Premature flaking or deterioration of frame coating

EXAMPLES OF WHAT IS NOT COVERED BY WARRANTY:

  • Normal wear and tear (scratches or pit marks on sun lenses)
  • Any damages caused by accident, abuse, neglect, shock, improper use or storage of product
  • Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc.)
  • Unauthorized modifications or repairs Loss of eyewear
  • Installation of non-goodr lenses (with the exception of lenses made and installed by trusted partners including Lensabl, Inc. (“Trusted Partners”). Please see Lensabl’s Lens Protection Plan for additional details on warranty for Lensabl lenses)

(ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE-BY-CASE EVALUATION AND WE MAY REQUIRE ADDITIONAL DOCUMENTATION)

All eyewear products are warranted against breakage due to material or workmanship defects for one year from the date of purchase with a valid receipt. goodr’s warranty program does not cover lost sunglasses. Additionally, any alterations of goodr products (i.e. sunglasses fit with non-goodr lenses with the exeption of lenses made and installed by a Trusted Partner) will void warranty coverage. For all warranty claims visit https://goodr.com/pages/warranty-portal.

Lensabl's FAQ can be found by following this link.   

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