AM I QUALIFIED FOR A WARRANTY REPLACEMENT?

Did you buy your sunnies on goodr.com? 

GREAT!!! Everything you need to know to know is listed below. 

Our warranty covers your sunglasses for 1 year after the purchase of the product.
We guarantee against all defects in materials or workmanship, as well as frame breaks that occur during normal use of the sunglasses. Under our warranty, if your sunglasses frames break, we will replace them at no cost!! 

 

Examples of what we cover...

  • Peeling/delamination of the lens.
  • Bubbles or imperfections in the lens coating.
  • Flaking or deterioration of the lens coating. 
  • Frame breakage through normal use.

 

Examples of what we DON'T cover...

  • Normal wear and tear like lens scratches.
  • Damage from being run over by a car, jetski, unicycle, etc.  
  • Damage caused by chemicals like hair spray, cologne, window cleaner, and alcohol. (Even if it's top-shelf.)
  • Intentional abuse or damage to the frames. (But we are truly impressed by your Gallagher routine.)
  • Squeaky hinges which can sometimes be resolved with regular use and are influenced by factors beyond our control. 
  • If you want to read all the nitty-gritty, see our Terms and Conditions.

 

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Goodr.com (US) orders only

 

 

Buy your sunnies at a retailer? 

Head over to our 3rd Party Retailer Warranty (REI, Academy, etc.) article. 

 

Order Outside the U.S.?

No worries! Just contact the correct customer service team for the country you're in from our list below. If your country of residence isn't listed below then we unfortunately can't complete a warranty service request for you at this time.

Country

Contact

Australia

playgoodr.com.au

Brazil

goodr.com.br

Canada

goodr.ca

Denmark

goodr.dk

Hong Kong

goodr.hk

Japan/South Korea

playgoodr.jp

Mexico

goodr.mx

The Netherlands

goodr.nl

Philippines

goodr.ph

Singapore

goodr.asia

Sweden/Finland

goodr.se

UK

goodr.co.uk

 

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