FAQ

SHIPPING AND DELIVERY

• I LIVE OUTSIDE THE UNITED STATES, DO YOU SHIP INTERNATIONALLY?
• CAN I PAY FOR QUICKER SHIPPING?
• MY PACKAGE HAS GONE MISSING, WHAT SHOULD I DO?
• CAN I GET MY ORDER SHIPPED TO A P.O. BOX?
• WHY HASN'T MY TRACKING NUMBER UPDATED?
• MY SUNNIES ARRIVED DAMAGED. WHAT ARE THE NEXT STEPS?
• See all 7 articles

RETURNS AND EXCHANGES

• WHAT IS YOUR RETURN POLICY?
• DO YOU HAVE AN EXTENDED HOLIDAY RETURN POLICY?
• I SUBMITTED A WARRANTY REQUEST FOR MY DAMAGED SUNNIES, BUT IT LOOKS LIKE THEY ARE OUT OF STOCK. WHAT ARE MY OPTIONS??
• AM I QUALIFIED FOR A REPLACEMENT UNDER WARRANTY?

PRODUCT QUESTIONS

• WHAT GLASSES ARE NOT POLARIZED?
• WHAT ARE YOUR GLASSES MADE OF?

CLEANING & CARE

• CAN I GET REPLACEMENT LENSES OR PARTS?
• HOW DO I KEEP MY GOODRS LOOKING FRESH?

CHECKOUT ISSUES

• I CAN'T PLACE MY ORDER/TRANSACTION ISSUE “CONTACT ADMINISTRATOR”
• HELP, MY PROMO CODE DIDN'T APPLY!
• DO YOU EVER OFFER COUPONS?
• I NEED TO MAKE A MODIFICATION TO MY ORDER

JOIN GOODR

• HOW DO I UNSUBSCRIBE FROM MARKETING EMAILS AND SMS?
• ARE YOU ABLE TO DONATE/SPONSOR?
• HOW CAN I APPLY TO BE A GOODR AMBASSADOR?